Consultative Selling and Key Account Manager Responsibilities: Enhancing Client Relationships and Driving Growth
Consultative Selling
is one of the critical approaches used by Key Account Manager Responsibilities
in the building of long-term relationships with high-value clients. A KAM's role is to identify and understand customer needs and subsequently provide a customized solution aimed at satisfying clients. The KAM, as a trusted advisor, uses consultative selling for the benefit of a client, solving certain problems with tailored strategies, thereby strengthening the client-business relationship while leading to growth for the business.